Australia Delays
Criminal record searches in Australia may be delayed due to processing delays among the Police Partner Agencies there. No average delay time is forecast and all searches may not be impacted by the delays.
Client Alert: Lowndes County, GA
Client Alert: Lowndes County, GA is experiencing an average TAT of 3-8 business days and is only visited twice a week. Please expect delays with searches pertaining to this county until further notice.
County Alert - Craighead AR
A recent supplier update has informed ESR that Craighead, AR will only include a felony only search until further notice. If you do not have pending searches in this jurisdiction, please disregard this announcement.
Jonesboro District Court, Craighead County, AR and Heber Springs District Court, Cleburne County, AR criminal records are temporarily unavailable.
The court clerk has suspended processing of background check requests due to a recent administrative order. There are currently no other sources for these records.
Compliance Update
Employment Screening Resources (ESR) stands at the forefront of compliance and one of our primary goals is to ensure that ongoing procedures and best practices are observed in order to keep ESR and our clients in line with any new or changing laws and regulations.
What is it?
ESR has developed a tool that allows clients that use ESR’s manual background check ordering solution to upload signed, mandatory background check related documents at the time the order is entered.
The mandatory documents are:
• End-User FCRA Certifications,
• Background Check Disclosure,
• Rights and Acknowledgements,
• Consumer Authorization.
New Compliance Tool
IMPORTANT: The completed and signed mandatory documents need to be scanned into one document before using the new upload tool. A document package customized to your organization is available for download in your online account.
The Court Supervisor has informed us a limited number of case files will be pulled by the clerks office until the court gets caught up. This means there will still be delays as they return to a normal workflow.
Click here to Access Santa Clara County court delays, these continue as a result of numerous barriers, including staff shortage and daily limits on search requests.
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